•   +48 600 004 917

Where can I buy COME BAG bags?

Our bags can be bought:

- in the online store, at www.comebag.pl

- in Kielce, in MAGICA Boutique, which is located in Galeria Echo, at ul. Świętokrzyska 20

- in Wroclaw, in the boutique "oh my! concept store ", at 44 Świdnicka Street

How to contact us?

You can call us at the telephone number: +48 600 004 917 or write to email:

shopcomebag@gmail.com

How much is the fee to make a payment?

Payments can be made within 7 calendar days, after this time the order will be canceled.

How much will I wait for the purse?

In Poland, the bag will be delivered within 2-14 business days, depending on the state of the warehouse. If you have some queries, you can write a message at shopcomebag@gmail.com to find out how much time will the shipping process take.

I accidentally made an order twice for  for the same thing, what to do?

The easiest way it is to write to us at shopcomebag@gmail.com; we will correct it without any problems

Who pays for the parcel when returning the purchased goods?

Customer pays.

How can I find out about the status of my order?

Please e-mail us, we will inform you about the status of your order as soon as possible.

Can I return the purse if it does not meet my expectations?

Yes, the purse can be returned up to 14 days from the date it was received, without any traces of use, in the original packaging, with proof of purchase.

Can I make the complaint about the product?

Ofcourse, the complaint can be made, the seller will respond to complaints within 14 days from its receipt. All information about the complaints method can be found in the regulations of the online store, on the website www.comebag.pl

Are COME BAG bags covered by the warranty?

Yes, all our models are covered by a two-year warranty.

Can I order a COME BAG brand bag that I have seen from another client and which is not available on the site?

It all depends on what collection the purse is from and what is the availability of the skin it was sewn from. It is always worth writing to us at shopcomebag.pl.

How to order a purse that is not available?

By writing to us at: shopcomebag@gmail.com; if the skin is available, we will complete the order within two or three weeks.

Can I order a purse in the color of my choice?

Yes, we realize individual orders. We send to the customer samples of leather in the selected color and after making the right choice and paying the equivalent of the price for the purse, we realize the order.

Are COME BAG bags sewn in Poland?

Yes, all our models are sewn by hand in Poland, for individual orders, from natural Polish and Italian leathers.


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